Privacy Policy

Last Updated:

Introduction

Welcome to PicsFixing ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We collect several types of information from and about users of our website:

1. Personal Information

  • Contact information (email address) when you contact us
  • Payment information (processed securely by our payment processors)
  • Account information if you create an account

2. Non-Personal Information

  • Browser type and version
  • Device information
  • IP address
  • Pages visited and time spent on our site

3. Files You Process

When you use our tools to process files (images, PDFs, etc.):

  • Files are temporarily stored during processing
  • Files are automatically deleted from our servers after processing
  • We do not store or access your files after processing is complete

How We Use Your Information

We use the information we collect for various purposes:

  • To provide and maintain our services
  • To improve user experience
  • To analyze usage of our tools
  • To respond to customer service requests
  • To detect and prevent fraud
  • To comply with legal obligations

Important: We do not sell, rent, or trade your personal information with third parties. Your files are processed securely and deleted immediately after processing.

Data Security

We implement appropriate technical and organizational measures to protect your information:

  • SSL encryption for all data transfers
  • Regular security audits
  • Limited access to personal information
  • Secure deletion of processed files

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies:

  • Essential Cookies: Necessary for site functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Preference Cookies: Remember your preferences

You can control cookies through your browser settings. Disabling cookies may affect some site features.

Third-Party Services

We may use third-party services that collect information:

  • Google Analytics: For website analytics
  • Payment Processors: For secure payment processing
  • Cloud Services: For file processing infrastructure

These third parties have their own privacy policies governing their use of information.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us: